Obtaining Feedback from Clients

This video will provide a really useful insight on the importance of taking time to seek feedback from clients and some helpful tips on how/when you can go about this, without this task being a time consuming burden.

DOWNLOAD NOW

Video Documents

The video is in three parts. Remember to pause at the Collaboration points. You can use the Collaboration Tool to help facilitate discussions.

Development Action Plan

Key Points

Collaboration Tool

Up Next

Building Rapport as a Trainee

This session provides an overview for how new trainees can build rapport with clients focussing particular attention on building a good first impression.