Assertive Communication

In this video we will be talking about different styles of communication, analysing the differences between them to show why assertive communication is the most effective. We then look at how assertive communication will make you a more productive and clearer communicator.

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Video Documents

The video is in three parts. Remember to pause at the Collaboration points. You can use the Collaboration Tool to help facilitate discussions.

Development Action Plan

Key Points

Collaboration Tool

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